Refunds

Customer purchased an item and wants to return or exchange – he/she has only 10 days to return or exchange, make sure the items must be returned in a resalable condition. That means your item must be unused and in the same condition as you received it.

The item must be in the original packaging and returned with:

• Any accessories, labels and “free gifts” or bonus items within 10 days from the date on which items are delivered.
• In case, if any return request is made by the customer then we will not refund the shipping charges as that has already been incurred by us. We will only refund the product purchase amount.
• Customer purchased an item and that got defected within 24 hours, GillKart will collect and replace the item from the vendor.
• In the case of a product purchased with a gift coupon, bundle offer, special offer or purchased during the sales campaigns etc. then we have the rights to not accept return of the product.
• Any special offer running for cashback or free products should be returned to us along with the original items. Cashback will be cancelled by us  incase of an order return.

How Refunds are Issued

Payment	Return	Receiving Period
Credit Card/Debit Card	By Bank	Up to 7 Business Days
Net Banking	By Bank	Up to 7 Business Days
UPI	UPI	Up to 7 Business Days
Cash	Cash	Up to 7 Working Days as coupon